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Shipping and Returns

Returns Policy

You may return unused and unworn product within 30 days of purchase. Product must be returned in their original packaging. 

If you need to return a product please contact us: info@ultratrailaustralia.com.au 

Refund Policy - Training Camps

If you can no longer attend the training camp you can receive a refund less $25 admin fee if you notify us more then 15 days prior to the camp day.  If you notify us between 3 and 14 days out from the camp date we can refund 50% of the fee.  There is no refund if you notify us less then 3 days from the camp date.

Refund Policy - Training Packages and videos

There is no refund on training packages or training videos.

Shipping

Shipping is free on selected items. Where shipping is required there is the following options:

Standard Australia Post Delivery $10 (up to 0.5kg), $12 (0.6-3kg), $20 (over 3kg)

Standard International Post Delivery $22